Last updated 24/07/2025
Who are we?
We are Chequered Ink Ltd, a limited company based in the United Kingdom. Our registered company number is 09646754 in England & Wales. Our mailing address is Unit 11, 14 Lansdown Mews, Bath, BA1 5DY. Our website is https://chequered.ink and our email address is support@chequered.ink.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Local Storage
We use your browser’s local storage to save your progress in our HTML5 games. You can delete local storage data at any time from your web browser’s settings menu.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
When You Contact Us
When you write to us via post or email, any personal information you send such as your contact details will be stored in order to help you with your query. This information will only be kept for as long as needed to help you and then it will be deleted. We will never use this information for any purpose other than helping with your query.
We also have access to the information you provide to itch.io when you purchase our products from there. This information is collected to fulfil orders and for legal and administrative purposes only.
Store / Shopping Pages On Our Site
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Payments
We also accept payments through Square. When processing payments, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Square Privacy Policy for more details.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data collected when you contact us directly is stored only as long as it takes for us to deal with your query.
Local storage information is stored locally in your browser, and you can delete this at any time in your browser’s settings.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Data you provide when you contact us directly is sent to our secure email server. We regularly perform security checks on our website to minimise the chance of security breaches. Your data is deleted as soon as it is no longer required. Local storage information is stored on your device, not on our servers.
What data breach procedures we have in place
We regularly check for breaches to the security of our website. Should any breach become apparent we will immediately act to prevent further damage by securing our servers and we will inform all users that there has been a breach – even if their data wasn’t specifically affected. We will do this via email (if we have a user’s email on file) and by public announcement.
What automated decision making and/or profiling we do with user data
We do not use customer data to profile our users.
Still worried?
If you have any further questions or comments about the privacy policy, please get in touch. We’re happy to answer any questions you have.